•  All items should be returned within 30 days of receipt in order to get a refund or make an exchange.
• They should be in original condition with original packaging on them.
• No items can be returned if opened or used unless they were damaged or defective.
• Shipping charges are non refundable
• If you received the items with ‘free shipping’, there will be a shipping charge of $ 5.95 assessed on the returned item.
• For any further queries please don’t hesitate to call us at 1-877-472-6319 or e mail us at or info@grandperfumes.com
• Even Better use our LIVE CHAT feature..
  

What are Testers or Unboxed items?

 Testers are the exact same fragrance that you usually see in stores in the designer packaging. The only difference is that Testers are either packaged in plain boxes or are unboxed. They are manufactured so you can try a certain fragrance before buying it in major department stores. They have the exact same juice as the ones in designer packaging. They are never used or sprayed before our customers buy them. Since they are in plain packaging, we get even bigger discounts on them therefore passing on the savings to you and so are able to save you an EXTRA $5-$10 per fragrance at Grandperfumes. We get them from the same manufacturers or distributors as the ones in designer packaging. Most of our customers at the trade shows and at stores in malls have been buying testers from us for over 10 years!(especially if they are buying a particular item for themselves) and save even more on already discounted fragrances. Some Testers do not come with caps (which doesn’t mean that those fragrances evaporate faster than the ones with caps)If you still have any concerns please always feel free to call or e mail us (info@grandperfumes.com) with your queries.

We only charge 5.6% sales tax to orders shipped in Wisconsin. All other orders are exempt from sales tax