OUR REFUND POLICY
What are Testers or Unboxed items?
Do we charge Sales Tax?
We only charge 5.6% sales tax to orders shipped in Wisconsin. All other orders are exempt from sales tax
Do we have a Low Price Guarantee at Grandperfumes.com?
Yes, we do match our competitor’s prices on exact same items provided that they have the item in stock and it is not on clearance. Please call or e mail us before you place the order online if you would like us to match a competitor’s price.
What is our product Guarantee?
We have been in business of selling fragrances for over 10 years through A grade malls and Trade Shows in major cities of United States. We completely understand and work arround 100% customer satisfaction. Here at Grandperfumes we DO NOT sell any knockoffs, imposters or fake fragrances ever. Grandperfumes only carries 100% original brand name designer fragrances. After having 1000's of satisfied customers nation wide, we will not jeopardise our name and respect that we've earned by selling knockoffs or any such item.
How can I track the Status of my Order?
Just click on ‘Track my Order’ in top right side of any page and enter your order number. (Order numbers are on the receipts that is e mailed to you right after you place the order
How can I track my Order?Just add your UPS tracking number here or at UPS.com
How can I cancel my order?
If your order hasn’t been processed yet, we will be able to cancel your order at your request. Please e mail us at email@example.com and we will do our very best.
What if my item is damaged upon arrival?
If you receive any damaged items, please call or e mail us immediately (or at least within 48 hrs) with the details. You must keep the original packaging until further notice from us.
What if my product is out of stock?
With a never ending and continuously growing list of fragrances, it is very hard to keep all the items in stock all the time. Though we try our very best to have everything readily available in our warehouse, we will promptly contact you if the item you order is back ordered or not in stock. You can then decide to wait for the item or change or cancel your order.
Do You Gift Wrap?
Yes, we only charge an extra $ 2.00 per item to gift wrap it for you
How to search for a particular item?
You can either write the name of the fragrance in search box on top right or just look under the alphabet listing.
What is our shipping rules?
Please click on the 'Shipping' tab on top of the page to view our shipping policies and methods.
GrandPerfumes.com was launched in order to give you the highest quality 100% genuine perfumes and colognes, while not making the price outrageous like most other websites do. We believe in a philosophy that goes a little something like this: "If it's not something you'd jump for as a customer, don't even consider advertising it" or more commonly referred to as the golden rule: "Treat others how you would like to be treated." We like to put ourselves in the shoes of our customer. If we think a price is too high, we lower it. Done and done. We've been in the cologne and perfume business for 15 years now, and we've had the opportunity to try out, buy and sell the top perfumes that are being manufactured all around the world today. Immediately after we get a new perfume or a new cologne, we place a minimal mark up on it and then offer it to our client. Not only do we offer high end designer perfumes & designer colognes, we also offer discount cologne and discount perfume. Often, if you go through our discount sections, you'll find that we have plenty of newer and very popular perfumes for at great prices.
Grandperfumes.com offers several delivery options that make it easy for you to get your fragrances as fast as possible without having to spend extra money. We have several options for shipping, including free shipping every day. Not only are our shipping rates very affordable, but we're also extremely fast. Our customers often e-mail us to let us know that of the many things that they found very impressive about our company, the fact that they can buy something on a Monday morning and get it on a Tuesday afternoon always seems to blow them away. We've researched that one of the most important aspects to online shopping is having a quick turn around time so we ship our orders as fast as possible. If you're anything like we are, you absolutely can not stand it when you have to wait longer than you have to receive your product. It's for this reason that we have very fast delivery times - often 2-3 days. This is because we try to ship our products within twenty-four hours of them being ordered. We also have several options in regards to free shipping. At the very least, we like our shipping options to be as affordable as possible. We don't stop there, though. Simply ask us how to get free shipping, and we'll help you out. Keep in mind when you spend over $59, you get Free Shipping everyday!
On our list of discount perfume and discount cologne brands are designer brand names as famous as Giorgio Armani, Burberry, Kenneth Cole, Calvin Klein, Huge Boss, Acqua Di Gio, Ed Hardy, Sarah Jessica Parker, Usher, Jessica Simpson, Estee Lauder, Kim Kardashian, Jennifer Aniston, Mariah Craey, Creed & many more.
Grandperfumes.com has all of the most popular perfumes and colognes available on the market, and every time a new cologne or perfume launches, we update our stock almost immediately. We love our customers being able to hear about a product, then coming to our site and finding that they can get their fragrances for much more affordable prices than if they were shopping on another website, or if they were going to the store to buy it!
The top perfumes in the market today are pretty infamous for being not exactly 'cheap' which is because they smell amazing, and they often last a very long time. However, at Grandperfumes.com we know that the economy isn't exactly doing so great right now. With that in mind, we try our very best to offer our prices the best prices you'll find online, or anywhere else - while not sacrificing any quality at all. Yes, we only deal with major distributors and offer 100% genuine perfumes & colognes for sale.
Why should you send cologne and perfume as gifts to your loved ones? Because they are gifts that last a very long time. Not many gifts for the price of a dinner last up to 3-4 years. Designer perfumes or colognes make perfect gifts for Valentines Day, Easter, Mother’s Day, Father’s Day, Back to School, Thanksgiving and obviously Christmas. Besides that, designer fragrances are also perfect for Birthdays, Engagements, Wedding, and sometime really for no special reason.
Grandperfumes has over 5000 fragrances available to choose from - on our list of discount products are often very high profile names that are on the list of most popular perfumes and colognes of today. We believe that the customer comes first, and we're proving it to you by giving you great prices, great service, and affordable shipping. Grandperfumes.com wouldn't be able to survive without you, our customers, and because of that, we want to treat you the best we can. We want you to love our products and service so that you'll come back to us for more and help us spread the word about our business! Makes sense, right? In all of our years, Grandperfumes.com has been proud to have received thousands of letters, calls, and e-mails from our loving clients about how they were surprised to receive great service from us, despite having great prices as well. After all being in retail for 15 years and still having an A+ rating from BBB is what we are proud of.